Privacy Policy

We respect and are committed to protecting your privacy. We may collect personally identifiable information when you visit our site. We also automatically receive and record information on our server logs from your browser including your IP address, cookie information and the page(s) you visited. We will not sell your personally identifiable information to anyone.one.

Security Policy

Your payment and personal information is always safe. Our Secure Sockets Layer (SSL) software is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your personal information, including credit card number, name, and address, so that it cannot be read over the internet.

Refund Policy

All payments are final and no refunds will be processed.

General Info:

A minimum order of $20.00 (pre-tax) is required for Northbound Liquor’ online service. 
 
Orders will be fulfilled within 4 hours of the order being confirmed by Northbound Liquor unless a specific time has been requested by the customer.
Customers will be required to activate a customer account for eCommerce and Delivery services that will include, full name, email address, and contact phone number. Address information is required for delivery orders. (this only applies if delivery is offered)
 
Northbound Liquor reserves the right to refuse service before or at the time of delivery. Northbound Liquor complies with all state and local laws regarding the control and sale of alcohol.
 
If an order is placed after order hours the customer will be given the option of picking up in-store the following business day or canceling the order.
 
If a customer misses their pickup time, Northbound Liquor will contact the customer who placed the order to arrange a new time. 
 
If Northbound Liquor is unable to get in contact with the customer after 4 hours of the order being placed or before close, Northbound Liquor will hold the order for the next business day. The order will be canceled after 48 hours of inactivity.
 
Age Verification:
Age verification of being 21 or older will take place during the online order and verified again at the time of pickup or delivery.
 
eCommerce and Delivery(if delivery is offerd) orders will be regulated the same as an in-store purchase and will require the customer(s) to be 21 years of age or older.
 
Northbound Liquor employees will verify the ID of the customer matches the customer name and payment information used to place the initial order through Northbound Liquor eCommerce site. If the ID does not match the customer profile, the order will be canceled with a full refund back to the customer that placed the initial order.